Thursday 29th July 2004
Now that I'm feeling just well enough to write one of these, we can only hope that the computer feels well enough too.
UPDATE: I got a few minutes of fullmotion footage of the lurking suck as it looks today; it's at WorstPacific.com/20040729.asp now, for those who really want to understand how seriously I need to sue these imbeciles into extinction....
The suck continues, on a number of fronts. Particularly regarding WorstPacific. But I'll get to that in a minute.
The other issue, of course, is CircuitPity [not that I've had a chance to develop CircuitPity.com just yet; I'll try to get to it once I've eliminated some other suck], who are, as of today, sending back the laptop for the fourth time out of three, having found nothing wrong with it.
According to Michael--and that's all I know of his name--the laptop couldn't be found to be malfunctioning by their testing methods, and, whatever's wrong with it, the problem has been ruled to be User Error.
User Error, Michael tells us, is, by CircuitPity standards, using a laptop outside a clean room, and even going so far as to turn it on. Which is to say that, in their testing, they were unable to get the laptop to overheat, burn them, and shut itself off because they simply took it all apart and tested each bit separately through diagnostics.
In point of technical fact, CircuitPity aren't personally doing all this testing. They, as has been mentioned, have observed the issue, conceded that the laptop is dicked, and hidden behind their inability to provide any customer service worth receiving. Which is to say that the manager of the CircuitPity where I bought the laptop conceded on record that CircuitPity suck, and that there's no known reason ever to buy anything from them.
That CircuitPity have also displayed the criminal ineptitude to outsource repairs under their Extended Warranty to MicroMedics, who further outsource to CityAdvantage, who test real laptops in virtual environments. Or I may have that backwards; maybe CityAdvantage outsource to MicroMedics; it's impossible to tell anymore, based on all the conflicting and generally incomplete paperwork this trio of retarded companies have given me, to date.
Whichever of the three companies happens to suck the most is totally immaterial. What counts is that I bought this thing at CircuitPity. If their crime is being stupid enough to outsource to the criminally inept, then great. Hiring someone else to suck for you doesn't ameliorate you above the suck itself; it just adds a really entertaining papertrail for me to expose.
In any case, the laptop, not fixed, is on its way back to me, for the fourth time out of three possible attempts to fix it. Don't worry: the fifth time I attempt to get this thing fixed or replaced, I'll film the whole thing. Although, given the evident uselessness of these idiots, I might just claim it under my insurance, given that I've already been told that the laptop fails to work due to the User Error of turning the damned thing on.
So, there will be more on that later.
Meanwhile, I still live here. Somewhat. I'd intended to launch the suit against WorstPacific starting on Monday, but I got a bit preempted when, according to the doctors I went to see about it, the shit falling in from my ceiling and being thrown into my tub by the idiots who drop by once a month to fail to fix anything ultimately caused an ear infexion. For that, I've been a little too under the weather to call a bunch of lawyers this week. So I'm delaying that until next Monday, and including the new issue of actual biohazardous infexion to my lawsuit.
Included also, of course, would be things like the paintsplatter all over various things from the last time anyone attempted to almost fix anything here, a couple of weeks ago. Not that it's technically paint, as such. It's whatever that ugly shit they spray on the ceilings to get that sharp stucco effect is. You know: that weird white stuff which dries and then becomes razor sharp, so that someone my height has no trouble inadvertently cutting his fingers on it when stabilizing himself against the ceiling when first waking up, just to walk down the hall with an ear infexion. Whatever that stuff is, it's now become a small part of one of the holes in the ceiling, as well as a small part of my there-thousand-dollar coat, the Philips surroundsound speakers on my walls, and so on. So I'm just thrilled about all that. Mostly because my insurance deductible is only two hundred and fifty bucks, and this latest suck is more recent than the beginning of my policy.
Additionally, the airconditioner, which I just saw them fix [or, more accurately, I saw them come in and do something to it before leaving again] a couple of weeks ago, is simply blowing air out of the vents without cooling it first. With the windows open and various fans blowing in here, I've got the thermometer down to eighty-five degrees. So, naturally, my computers are overheating and shutting down [not unlike the laptop did, though less quickly, in this case] every once in a while. So, I'm typing this as fast as I can. Which isn't very, since I'm still in a lot of pain and generally drugged up and strung out over the ear infexion mentioned above.
So, that's more suck.
I just called the office, of course. Sure, they've made it clear that calling them is really rude of me; but I looked over the lease again, and I have it explicitly in writing that I'm expected to call them about any such suck the instant I become aware of it. Not that anyone was there. So I just left a message again: My airconditioner is just blowing air without cooling it, in case anyone wants to fix that this month; of course, I still have holes in my ceiling, though it's pretty clear that no one's ever going to fix those.
The setup for that, of course, is that I already talked to Libby the Landlord on Monday night [she wasn't in the office, but I was able to track her down and confront her] about the holes still in the ceiling; she promised to have them all fixed up like new on Tuesday, which was two days ago.
Basically, if I felt well enough at the moment to play the game, I'd call Neighbourhood Liaisons in again to force something to happen. Since I've already done that, with no remarkable effect on WorstPacific's part, Neighbourhood Liaisons would, I'm told, hit them with more than fines this time. They'd actually compile a criminal case with the expectation of conviction and imprisonment. Which would at least entertain me, if not actually solve the damned suck.
Something else to do on Monday, I guess. Call in the badguys; call in the lawyers; call in the markers, really. I've been far too cool about this for far too long. Now I just have to live long enough, despite the suck already in my system, to slaughter these imbeciles.
I just need to rest a bit first. Which isn't all that easy to do when it's eighty-five degrees in here. In my current condition, it's also not easy to pack everything and move it elsewhere, while staying in a hotel until this place becomes inhabitable again. All I can really do, for now, is make a note of the additional suck, and add it to my case. Which is effectively what I'm doing right now, by writing this What's New.
I should probably limp about and get a few snaps of the most recent suck, too. After I sit here doing nothing but breathing hot air for a while.
More later....
--Gremlin